Delay refunds in one tap.
Journeys and claims are identified by the app
We use your location and official train times to estimate when you're owed a delay refund
(just keep your phone with you)
Submit your claims in one tap
Currently season ticket users (weekly, monthly, yearly) on South Western Railway. The app keeps a record of eligible claims for other ticket types
Refunds are sent to your bank account or a charity
We process the claim then send you or Sepsis Trust the refund
(currently zero fees apply)
What if we miss a claim?
You can modify your claims and submit missing claims