When
did
late,
cancelled,
crowded
trains
become
normal?
Let's make claims
for better rail.
Delay refunds in one tap.
#ClaimForChange
Our app offers Delay Repay in one tap for South Western Railway season tickets.
Register for Android or your train operator

How to claim
1
Set up the app
Add your home and work stations and other account details.
2
Claim in one tap
The app identifies your journeys and claims. If we miss a claim, submit a missing claim in a few taps.
3
Refunds to you or a charity
We send the refund to your bank account. Feeling generous? Donate your refund to Sepsis Trust.
Join us make a claim for better rail
£3,010
602
£100m+
Refunds
Users
Unclaimed per year
Meet our users.
What they say...
Matt
Bournemouth
Joined June '19
£161.51 refunded
George
Brookwood
Joined Nov '18
£70.95 refunded
Love your app
George
How much can UK rail improve?
Greater than
5 mins late
Services
cancelled

10%
3.2%

5%
1.5%

1%
0.1%